1. Introduction
Interface 360 Technologies Pvt. Ltd. ("Interface 360", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, desktop application, website, and related services (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access or use our Services.
2. Information We Collect
2.1 Personal Information
When you register for an account, we may collect:
- Full name and business name
- Email address
- Phone number
- Business address and GSTIN
- Bank account details (for payment features)
- Profile photo (optional)
2.2 Business Data
When you use our Services, we store the business data you create, including:
- Invoices, quotations, and estimates
- Inventory and product data
- Customer and supplier information
- Financial transactions and reports
- Payment records
2.3 Automatically Collected Information
We automatically collect certain information when you use our Services:
- Device information (model, OS version, unique identifiers)
- IP address and approximate location
- App usage data and feature interactions
- Crash reports and performance data
- Browser type and version (for web services)
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide Services: To create and manage your account, process transactions, and deliver the core functionality of our platform.
- Improve Services: To understand how users interact with our platform and make improvements to features, performance, and user experience.
- Communications: To send you important updates, security alerts, support messages, and promotional offers (with your consent).
- Compliance: To comply with legal obligations, including GST regulations and tax compliance requirements.
- Security: To detect, prevent, and address fraud, security breaches, and technical issues.
- Analytics: To generate aggregated, anonymized insights about usage patterns and business trends.
4. Information Sharing
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We share data with trusted third-party service providers who assist us in operating our platform (cloud hosting, payment processing, analytics, customer support).
- Legal Requirements: We may disclose information if required by law, court order, or government regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- With Your Consent: We may share your information when you explicitly consent to the sharing.
5. Data Storage & Security
We take the security of your data seriously:
- All data is encrypted using 256-bit SSL encryption during transmission.
- Data at rest is stored on ISO 27001 certified cloud infrastructure.
- We perform regular security audits and vulnerability assessments.
- Access to personal data is restricted to authorized personnel only.
- We maintain automatic backup systems with data redundancy across multiple secure locations.
- Offline data is stored locally on your device and synced securely when connected.
While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
6. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Remember your login preferences and settings
- Analyze website traffic and usage patterns
- Deliver relevant content and advertisements
- Improve website performance and functionality
You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features.
7. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request correction of inaccurate or incomplete data.
- Deletion: You can request deletion of your account and associated data.
- Data Export: You can export your business data in standard formats (Excel, PDF) at any time.
- Opt-out: You can opt out of marketing communications at any time by clicking the unsubscribe link or contacting us.
- Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at privacy@interface360.com.
8. Children's Privacy
Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete such information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.